Thank you for Partnering with Vapotherm Access!

Your practice has partnered with Vapotherm Access to help improve Patient day-to-day care through Remote Patient Monitoring.  Vapotherm Access is a program to support your Patients in managing their respiratory symptoms remotely in between regularly scheduled office visits.

Patients may receive the following:

• Printed material in the mail (postcard, brochure, letter)
• Phone call from a Vapotherm Access Health Coordinator

Please have the Patient call us at 1-877-522-1140 to enroll and inform the Patient that Vapotherm Access is a partner of your practice to help improve Patient care.

Please encourage Patients because your support is necessary!    

• Have the Patient save our number, 1-877-522-1140, in their phone upon referral 
• Encourage Patient enrollment/participation
• Encourage daily check-ins!
• Encourage Patients to contact us for technical issues, symptom/condition education, or additional questions about Vapotherm Access.

Your participation is vital for Patient success!

The Vapotherm Access Care Team is available 8 am – 8 pm ET, 7 days a week, 365 days a year—even on holidays and weekends!

No, if the practice seeks reimbursement for our services, Patients may or may not receive bills/explanation of benefits under the practice’s name. Vapotherm Access is not responsible for collecting cost-share and co-payments.

If your practice seeks reimbursement for our services, Patients may or may not have a copay. A Patient’s primary or secondary insurance company will have the most accurate information for their plan and coverage. We recommend Patients to contact them directly and ask about CPT Codes 99453, 99454, and 99457.

Our nurses review Patient submissions and share them with the practice. Patients may receive a call from our Nurses to discuss their symptoms further and a provider from the practice may prescribe new medications or adjust current ones. We will facilitate your prescription calls into Patient’s preferred pharmacy if needed. Our nurses will be able to see your provider’s clinical approvals in the EHR system, and close the loop with the Patient.

The Vapotherm Access Nurses follow clinical protocols and guidelines approved by your practice’s provider. All Nurse Triage Team suggestions are reviewed by your provider and your provider retains all clinical decision-making. 

Vapotherm Access sends a replacement device to the Patient at no charge to your practice or the Patient (limitations may apply).

No, this program is for anyone who wants to better manage their condition. Patients can use a smartphone, computer, or their regular home telephone. Vapotherm Access will help set everything up.​

Post referral, simply have the Patient call Vapotherm Access, 877-522-1140 to enroll and please ensure referral is sent to Vapotherm Access.